Refund policy — Zañ men tärtıp

Call packages are a digital service: access to the Kazakhstan legislation database via API and MCP.

If no call from the purchased package has been used, the payment is refunded in full within 14 days of purchase. Write to info@ndbase.kz from your account email.

After the first call from the package no refund is made, except when the service was unavailable through our fault for more than 24 hours in a row: then the share of unused calls is refunded.

Purchases made through Paddle are refunded by Paddle under the same rules. The money is returned to the same payment method within 10 business days.

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